We provide the following consultancy, expertise and support under the Service Quality Management and Control
- Outsourcing support of service quality management functions on basis of long-term contracts;
- Periodic monitoring and expertise support of quality management and control, and developing recommendations based on the findings;
- Identifying the needs for quality management in a organization;
- Expertise support and consultancy in development and launching of the quality control system based on the type, industry and goals of a beneficiary’s institutions;
- Annual review expertise of the quality management and control performance, development of the recommendations and assistance in their implementation.